Buying well
Questions to ask before ordering eco-friendly gifts in bulk
Before placing a bulk order, turn the attractive catalogue image into an agreed specification. Clear questions at the beginning reduce surprises when the order arrives.
By The Eco Urban · Practical buying guidance
What exactly is supplied?
Ask for the product name, dimensions, materials, colour or finish and included accessories. Confirm whether photographed props, pens and packaging are part of the offer. If natural texture varies, ask what variation to expect. Request product-specific evidence for any composition or certification requirement your organisation needs to meet.
What quantity and sample terms apply?
Minimum quantities can vary by product and branding process. Ask separately about plain items, customised items and packaging. Discuss sample availability, cost and whether the sample represents the proposed production specification. Do not assume a sample or digital proof is included unless it is stated.
What is the full commercial agreement?
The quotation should identify quantity, unit price, setup or artwork costs, packaging, applicable taxes, shipping and payment terms. Ask how long the quote remains valid. Confirm the production trigger, dispatch estimate and delivery assumptions. If your deadline is firm, make that clear before approving the order.
How will the order be checked?
Agree how and when to report shortages, damage or a mismatch against the approved specification. Keep the final artwork and order details available for comparison. Identify a receiving contact who can inspect the goods promptly. Ask for the supplier's applicable resolution terms rather than assuming a standard return policy applies to customised products. With The Eco Urban, these details are confirmed through the quotation and order discussion.
Your checklist
- Complete specification
- Minimum quantities by option
- Sample and proof terms
- Itemised quotation
- Production and delivery milestones
- Inspection and discrepancy process
Product specifications, quantities, pricing and delivery are confirmed for the exact order. Explore the relevant collection and options ↗